Frequently asked questions

You can pay by credit card, Paypal, bank transfer, or transfer by Western Union.

Yes, just send us the required modification request and we will send you the modification cost and our developers will start as soon as your request is accepted.

You can always communicate with us via live chat from the control panel of your store, send a technical support ticket from your account, use the Contact Us form, or call us on the phone.

No. There are no setup fees on any of our plans.

Yes. You can buy a domain name within VertexCart or use an existing domain name you already own. We also give you a free VertexCart.com domain name to get your started.

No. VertexCart includes secure, unlimited e-commerce hosting on all plans. You can also use our cool Buy Buttons and widgets to add ecommerce to any existing website.

Yes. If you think VertexCart isn't helping you build your business you can cancel your account at any time

Yes. We have lots of cool ways to add e-commerce to your existing website or blog. You can add single product widgets or Buy Buttons and embed your whole store. It's easy.

Yes. We have tons of great features that help you to sell ebooks, videos, music, software and eLearning.

Payment processing is built into VertexCart so you don't need to set-up any other payment gateways. You can accept all major credit cards and PayPal payments too.

Yes. But that's OK because we give you a totally free SSL certificate as part of our service. You don't need to do anything.

Absolutely not. We don't charge for bandwidth.